Trimble Job | Work From Office | Customer Support Job | Urgent Hiring
Job Summary
Provide customer support by obtaining, analyzing, and verifying the accuracy of information in a timely manner. Initiate and implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.
Job Description
- Job Type: Work From Office
- Post Name: Customer Support
- Qualification: Any Graduate
- Experience: 0-1 Year
- Salary: Rs.22600 Per Month
- Location: Chennai, India
Job Responsibilities
- Forward all details of potential customers to Account Manager/Dealer Channel Sales by collecting customer information
- Receive, process and verify the accuracy of requests from customers utilizing the company’s internal tools and systems
- Receive inquiries and contact the organization’s other departments to resolve a variety of account related issues
- Analyze the requests, provide solution or ascertain who best can provide the information, and route the request to the appropriate department/individual
- Provide quality service to both internal and external customers through quick and accurate communication
Job Requirements
- Process-oriented with high attention to detail
- Min 0 to 1 years of experience in customer service
- Basic knowledge of computer, MS Windows & MS Office
- Problem solving and analytical skills
- Excellent written and verbal communication skills
- Basic knowledge of Google Workspace
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