Aircall Recruitment | Work From Home | Customer Support Specialist Job
Job Summary
You’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities.
Job Description
- Job Type: Work From Home Job
- Post Name: Customer Support Specialist
- Qualification: Any Graduate Can Apply
- Experience: 1 Year
- Salary: Rs.32000 Per Month
Job Responsibilities
- Day to day, your interactions with it’s customers directly impact their ability to run their teams efficiently
- As Aircall’s business continues to grow, you will find many opportunities to continue learning and developing in your role and beyond
- You can expect a great deal of support, transparency, and collaboration on a daily basis
- You will closely work with the global support team on a daily basis to ensure that technical issues are addressed and resolved promptly to ensure customer satisfaction at all times
Job Requirements
- Excellent written and verbal communication skills
- Strong understanding of basic computer skills
- Ability to multi-task across different platforms and forms of communication
- Familiar with ticketing tools and systems
- Willingness to work with multiple teams in an international and multilingual remote environment
- A curiosity to understand and troubleshoot complex customer inquiries
Apply Link: Click Here
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