Amazon Ads Content Reviewer Job – VCC/Remote Location

Key responsibilities include:

1. Organic product Review

  • Review relevance between search query and organic products based on Content Guidelines.
  • Check the relevance with quality and accuracy in detail.
  • Analyze data and evaluate trends/ patterns.
  • Recommend generic pattern to be translated into Rules.
  • Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues

2. Training & Coaching

  • Coordinating training & mentoring sessions
  • Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
  • Develop training material for the team and lead training and development for the team.

3. Maintaining Updates & Documentation and Monitoring workflow

  • Escalating questions/issues from the team regarding the process and cascading updates to the team
  • Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
  • Preparing weekly process reports & sending these out to the concerned people
  • Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.

4. Preferred Skills

  • Requires strong computer skills, Microsoft Office Applications (Excel, Power Point and Word) to maintain reports and metrics.
  • Should be flexible to work in night shifts and rotational weeks offs
  • Familiarity with online retail (e-commerce)
  • Strong background in web search and familiarity with various ways used for searching for information

5. Preferred Language

  • Proficient in English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.

Basic qualifications:

  • Graduate degree in any discipline.
  • Proficient in English language.
  • Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
  • ┬áDemonstrated passion for delivering a positive customer experience, and maintain composure in *difficult situations
  • Flexible to work in shifts and rotational week offs
  • Ability to effectively and efficiently complete difficult goals or assignments.
  • Strong interpersonal and communication skills
  • Confident in using MS-office (especially Excel)
  • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons and other potentially offensive products.

Preferred qualifications

  • Advanced computer skills using a variety of programs highly desired.
  • Prior experience in online advertising preferred.

Apply Link : Click Here

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