Amazon Is Hiring For HR Live Support Advisor | Work From Home | Any Graduate Job
Job Summary
You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You are adaptable and open to change, and you quickly adjust to new policies, technologies, and industry trends.
Job Description
- Job Type: Work From Home
- Post Name: HR Live Support Advisor
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers Can Apply
- Salary: Rs.39000 Per Month
Job Responsibilities
- Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures
- Respond to employees impacting issues that may arise and ensure the right communication and documentation occurs, even when information is limited
- Consistently consult and collaborate with partner teams on process changes in an effort to resolve cross-functional issues to update and improve policies
- Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem solving and customer obsession
Job Requirements
- Basic US legislation Leave of Absence and Accommodations knowledge
- Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment
- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities
- Fluent communication and writing skills in English
- Experience dealing with customers and exceptional use of empathy skills
Apply Link: Click Here