Barclays Is Hiring | Specialist Customer Care Job | Work From Office | Hiring Now | Apply Online!

Barclays Is Hiring | Specialist Customer Care Job | Work From Office | Hiring Now

Job Summary

This company is hiring for the role of Specialist Customer Care. You will play a pivotal role to manage operations within a business area and maintain processes and compliance with relevant regulators.

Job Description

  • Company Name: Barclays
  • Job Type: Work From Office
  • Post Name: Specialist Customer Care
  • Qualification: Bachelor’s Degree
  • Experience: 0-2 Years
  • Location: Noida, India

Job Responsibilities

  • Collaboration with teams across the bank to align and integrate customer care processes.
  • Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
  • Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
  • Provision of customer service through various communication channels including chat, email and phone.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
  • Work within well-defined procedures that may involve a variety of work routines.

Job Requirements

  • Excellent verbal and written communication skills.
  • Knowledge of AML/KYC controls include front-end systems, applications, data sources and back end controls.
  • Flexibility in hours of work and ability to work changing shifts patterns.
  • Excellent verbal and written communication skills.
  • Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher).
  • Outstanding analytical and investigative skills.

Apply Link: Click Here

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