Bloomreach Job | Associate Product Support Specialist | Work From Home | Apply Online!

Bloomreach Job | Associate Product Support Specialist | Work From Home | Urgent Hiring

Job Summary

This company is currently expanding it’s Bloomreach Engagement Support Team, and it is looking for a new colleague to join as a Associate Product Support Specialist.

Job Description

  • Job Type: Work From Home
  • Post Name: Associate Product Support Specialist
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.30000 Per Month

Job Responsibilities

  • Product and technical questions about the Bloomreach Engagement platform and related technologies (Shopify, Google BQ, push notifications)
  • Diagnose requests, walk customers through the problem-solving process and/or refer the most specialized cases to experts
  • Helping our clients understand how to create reports, segmentations, campaigns or analyses in their respective projects
  • Provide consulting to Bloomreach Engagement users through live chat or other channels if needed
  • As an expert, provide help to other consultants with advanced use-cases
  • Cooperating with the Product team in order to improve our platform, with a possible career path leading to Product Manager

Job Requirements

  • Analytical thinking and ability to learn quickly
  • Know how to communicate and build relationships over time with clients
  • Problem solving skills (from identification to resolution)
  • Previous work experience in a client facing role, support or in marketing
  • Basic understanding of HTML, CSS, JS
  • Interest in data analytics and online marketing
  • Provide immediate problem-solving to industry professionals

Apply Link: Click Here

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