BlueYonder Job | Associate Support Engineer Job | Work From Office | Latest Job Updates
Job Summary
BlueYonder is hiring for the role of Associate Support Engineer. In this role, you will work closely with customers and cross-functional teams to resolve technical issues, build expertise in cloud technologies and application support, and contribute to continuous service improvements.
Job Description
- Company Name: BlueYonder
- Job Type: Full Time
- Post Name: Associate Support Engineer
- Qualification: BE/B.Tech/M.Tech/MCA
- Experienced: Entry Level
- Location: Pune, India
Job Responsibilities
- Collaborate with engineering, product, and partner teams to resolve customer issues efficiently.
- Maintain SLA/SLO compliance while ensuring high-quality case management and customer satisfaction.
- Build expertise in cloud technologies, solution architecture, and enterprise application deployment.
- Identify opportunities for automation, process optimization, and operational improvements.
- Communicate effectively with customers and internal stakeholders through both verbal and written channels.
- Monitor application health and proactively identify availability or performance issues.
Job Requirements
- Ability to collaborate effectively across global, cross-functional teams while demonstrating empathy and professionalism.
- Familiarity with cloud technologies, Microsoft Azure, Kubernetes, and containerized applications.
- Strong analytical and problem-solving skills with a continuous learning mindset.
- Ability to work in a fast-paced, shift-based, customer support environment.
- Understanding of application debugging and troubleshooting techniques.
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