Cialfo Is Hiring | Work From Home Job | Pre Counselling Advisor Job
Job Summary
This opportunity will provide valuable hands-on experience in the customer service team within a dynamic and fast-growing organization. You will be responsible for reaching out to potential students, understanding their educational goals, and assist University Enrolment Advisor through the process of guiding the student in choosing the best fit international study destination, university and program.
Job Description
- Job Type: Work From Home
- Post Name: Pre Counselling Advisor
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.37000 Per Month
Job Responsibilities
- Conduct comprehensive consultations to understand the academic background, course of interest, and preferences of potential students
- Maintain accurate and up-to-date records of interactions, inquiries, and applications in the customer relationship management (CRM) system
- Initiate outbound calls to prospective students who have shown interest in studying abroad
- Regularly follow up with leads to ensure continuous engagement, address any concerns, and provide additional information as needed
Job Requirements
- Strong customer service orientation
- Experience in telecalling or customer-facing roles preferred
- Excellent verbal communication and interpersonal skills
- Proficiency in Microsoft Excel
- Ability to work independently and as part of a team
- Knowledge of overseas higher education systems, universities, and admission processes
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