Cradlewise Is Hiring | Work From Home | Customer Support Specialist Job
About Company
Cradlewise smart crib comes with an integrated baby monitor that senses early signs of wakeup, learns from the baby’s sleep patterns and starts rocking along with music to soothe the baby back to sleep.
It is working to reimagine the baby nursery to make it smart, intuitive and delightful. It is a baby tech startup based out of San Francisco, Bangalore and Pune.
Job Description
- Job Type: Work From Home
- Post Name: Customer Support Specialist
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Job Responsibilities
- Manage incoming chats and emails and handle appropriate follow-up chats and emails
- Have a comprehensive knowledge of the company’s business model in order to answer all customer related inquiries
- Building & strengthening customer relationships
- Demonstrating the value of Cradlewise to our customers every day by providing amazing customer support
- Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
Job Requirements
- Exceptional English communication skills, especially written
- The ability to solve problems & to think quickly on your feet
- Knowledge of CRM is a plus
- The ability to stay calm, cool and collected during stressful customer interactions
- A positive, polite, confident, sincere and friendly disposition
- An eye for detail
Apply Link: Click Here