CrowdStrike Job | Customer Onboarding Specialist | Work From Home Job | Apply Now
About Company
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise.
CrowdStrike secures the most critical areas of risk endpoints and cloud workloads, identity, and data to keep customers ahead of today’s adversaries and stop breaches.
Job Description
- Job Type: Work From Home
- Post Name: Customer Onboarding Specialist
- Qualification: Any Graduate
- Experience: 0-3 Years
- Salary: Rs.37000 Per Month
Job Responsibilities
- Understand customer business goals and objectives to ensure that clients derive maximum value
- Be responsible for proactively developing and project managing a customer’s integration strategy, plan, and timeline
- You will partner with our documentation team to create customer-facing content for short term solutions and also work with Sales, Product and Engineering on long-term solutions
- Develop a deep understanding of the platform features and solutions to ensure customers are leveraging the platform’s functionality to its fullest potential
- Create joint success plans and playbooks to educate customers of best practices as they scale
- Help develop training documentation, presentations, and content that will help onboard new customers and provide continued value to all customers
Job Requirements
- You have foundation level knowledge in querying, identity and access management, APIs
- You are patient and empathic towards customer concerns
- You are a motivated self-starter with an understanding of key customer success concepts and a passion for working with customers
- You are detail-oriented and have excellent project and time management skills
- You have a proactive, solution-oriented attitude when tackling customer issues
Benefits
- Paid parental leave, including adoption
- Competitive vacation and flexible working arrangements
- A variety of professional development and mentorship opportunities
- Comprehensive and inclusive health benefits
Apply Link: Click Here
Also Read: Elevate Is Hiring | Work From Home Job | Associate – Medical Bill Review