eBay Is Hiring | Work From Home Job | Commercial Teammate | Freshers Job
Job Summary
Commercial Teammate supports large merchants, high value/potential and/or new sellers with their day to day operational issues by phone and email, working with the relevant key partners closely to help sellers’ maintain their standards and healthy selling practices. Providing a timely resolution as well as maintaining a positive relationship with the account management group.
Job Description
- Job Type Work From Home
- Post Name: Commercial Teammate
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.31500 Per Month
Job Responsibilities
- Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth
- Handle day to day reactive issues with customers email and chat channel
- Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
- Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)
- At times, use negotiation and influence to advocate on behalf of eBay and/or the customer
- Share learning with team in daily huddles for exciting/unique issue/query worked
- Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy
Job Requirements
- Expert knowledge of MS Office especially PPT and Excel
- Work within UK Hours to be available for key stakeholders
- Data interpretation and Quality insight understanding is an added advantage to succeed in this role
- Excellent communication skills
- Problem solving skills
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