ICICI Bank Job | Phone Banking Officer | Work From Office | Apply Now

ICICI Bank Job | Phone Banking Officer | Work From Office
About Company

It offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its group companies. ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary.

Job Summary

Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone.

Job Description

  • Job Type: Work From Office
  • Post Name: Phone Banking Officer
  • Qualification: Any Graduate
  • Experience: 0-6 Years
  • Salary: 30000 Per Month
  • Location: Mumbai

Job Responsibilities

  • Providing customers with relevant product and service information
  • Cross-selling various banking products to customers over the phone
  • Participate in sales activities and process of Retail Department in disciplined, steady manner
  • Handling and resolving customer complaints/ queries over phone
  • Assist customer satisfaction and retention through successfully researching and resolve customer issues as well as inquiries
  • Maintain and manage well-developed professional knowledge of entire products and services line offered

Job Requirements

  • Open to work in rotational shifts
  • Sales and Relationship experience from any industry
  • Graduate with 0-5 years
  • Fluency in spoken English & Hindi language
  • Excellent verbal communication skills
  • Basic knowledge of banking services and products

Apply Link: Click Here

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