eBay Job | Work From Home | Customer Service Specialist | Urgent Hiring | Apply Online

eBay Job | Work From Home | Customer Service Specialist | Urgent Hiring

Job Summary

Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.

Job Description

  • Job Type: Work From Home
  • Post Name: Customer Service Specialist
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.42000 Per Month
  • Location: Mumbai, India

Roles And Responsibilities

  • Collaborate with other team members to achieve business goals and contribute to initiatives to help improve team performance and processes
  • Share learning with team in daily huddles for exciting/unique issue/query worked
  • Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
  • Identify process gaps and share insights/process improvement which is helpful for seller/buyer
  • Complete assigned tasks and responsibilities in a timely and efficient manner
  • Handle day to day reactive issues with customers email and chat channel
  • Share timely findings with the Account Manager and key stakeholder

Job Requirements

  • Demonstrate strong probing and problem-solving skills
  • Data interpretation and Quality insight understanding is an added advantage to succeed in this role
  • Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly
  • Excellent time management, strong communication and interpersonal skills
  • Ability to always remain professional
  • Ability to work well in a team environment and collaborate effectively with others

Apply Link: Click Here

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