Frontier Is Hiring | Junior Operations Associate Job | Work From Home
About Company
It is a luxury travel platform with the best deals in the world on long-haul, international, business, and first-class tickets. Frontier have built an extensive network of global travel partners that give us access to booking methods and inventory not available to the public largely through arbitraging credit card miles and points.
Since 2017, clients have been happy to return to FlyFlat for its excellence in customer service, follow-through, and top-notch execution in even the most last-minute of travel needs.
Job Description
- Job Type: Work From Home
- Post Name: Junior Operations Associate
- Qualification: Any Graduate
- Experience: 0-2 Years
- Salary: Rs.42000 Per Month
Job Responsibilities
- Flag and escalate trends and important customer issues to leadership and customer success teammates
- Service incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clients’ needs
- Seek opportunities to create special moments and surprise and delight moments for customers
- Search for flights using points, learn and implement various travel hacking techniques
- Accurately interpret air requirements utilizing a variety of sources
- Ensure proper documentation of all airline and department documentation is provided as required
Job Requirements
- Strong interest and knowledge of loyalty industry, specifically with travel, airlines, and credit card programs
- Excellent verbal and written communication skills
- Access to a quiet distraction-free workspace with excellent internet connectivity
- Detail-oriented and well organized, able to explain complex topics in a clear way
- Ability to build relationships quickly and work well cross functionally with product and marketing teams and others
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