IBM Is Hiring | Work From Office Job | Technical Support Engineer | Apply Online!

IBM Is Hiring | Work From Office Job | Technical Support Engineer

Job Summary

This Company is looking for Software Engineers who are self-starters, quick learners, and who enjoy working in a challenging, fast paced environment. Members of it’s teamwork with the world’s leading companies in industries including banking, commerce, insurance, social media, transportation and governments as they enable their mission critical business applications via the web.

Job Description

  • Job Type: Work From Home
  • Post Name: Technical Support Engineer
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.49000 Per Month
  • Location: Bangalore, India

Job Responsibilities

  • Performing and managing medium to complex production (Technical) support tasks and activities that require beginner to subject matter knowledge regarding application and its functionality
  • This position is specifically for Technical Support Engineer candidates who will be part of a worldwide team responsible for diagnosing and troubleshooting appliance hardware, software & firmware problems within IBM Automation spanning multiple operating systems, virtual, and cloud
  • Providing remote technical support assistance to our clients using Problem Determination (PD) and Problem Source Identification (PSI) skills
  • In addition to determining recommendations for problem resolution, our engineers communicate action plans to our clients to ensure that the client is satisfied with steps towards resolution or the problem’s root cause

Job Requirements

  • Knowledge of public or private cloud and knowledge of infrastructure and software
  • Distributed/UNIX/Linux operating systems
  • English language skills including read, write and speak
  • Understanding of Networking
  • Ability to troubleshoot and identify the root cause of issues

Apply Link: Click Here

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