Pangolin Is Hiring | Work From Home | Client Servicing Executive Job | Urgent Hiring
Job Summary
This role is essential for ensuring client satisfaction, growing client relationships & delivery scope and fostering long-term partnerships. The ideal candidate will have a strong background in client relationship management, excellent communication skills, and the ability to coordinate effectively with internal teams.
Your day will be dynamic and client-focused, involving collaboration, strategic thinking, and proactive problem-solving.
Job Description
- Job Type: Work From Home
- Post Name: Client Servicing Executive
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.27000 Per Month
Job Responsibilities
- Ensure clear and effective communication between clients and internal teams
- Build and maintain strong relationships with clients, acting as their main point of contact
- Maintain accurate records of client interactions, maintaining MoMs, project details, and feedback
- Identify opportunities to expand services and increase account value
- Oversee the execution of client projects, ensuring they meet client expectations and deadlines
- Collect and analyse client feedback to improve service delivery
Job Requirements
- Understanding of marketing principles and B2B dynamics
- Strong interpersonal and communication skills
- Flexibility and adaptability in a dynamic work environment
- Proficiency in project management tools and software
- Demonstrated ability to manage multiple clients and projects simultaneously
- Strong negotiation and conflict resolution skills
- Strategic thinking and problem-solving abilities
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