Pluralsight Is Hiring | Work From Home | Product Support Representative | Any Graduate Job
Job Summary
You will be a member of a team that embraces challenges and that values each person’s individuality, contribution, and input. You provides excellent customer experience to our users by routinely interpreting technical, subscription, payment and administrative questions from a broad audience, ranging from individual consumers to technology professionals to fellow employees.
Job Description
- Job Type: Work From Home
- Post Name: Product Support Representative
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.40000 Per Month
Job Responsibilities
- Use your discretion to work within established processes yet be flexible in resolving complicated customer requests
- Communicate ways it can improve the support experience to managers
- Demonstrate your interpersonal to field and resolve customer inquiries
- You work well with your team with the end goal in mind
- Punctual and responsible for your schedule, in coordination with the team
Job Requirements
- Able to ask detailed and specific questions, to understand nuance, and to challenge conventional wisdom
- Collaborative and enthusiastic about working with and understanding other teams within Pluralsight
- Able to understand basic troubleshooting steps, identify issues, conduct research, and follow processes
- Efficient at managing your time and moving between responsibilities
Additional Requirements
- Excellent Communication Skills
- Committed to giving and receiving constructive feedback to teammates
- Technology-oriented, familiar with basic technology
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