Johnson Controls Job | Graduate Engineer Trainee | Work From Office | New Job Updates
Job Summary
This company is hiring for the role of Johnson Controls. Your primary role will involve troubleshooting, diagnosing, and resolving hardware and software issues for Windows environments. You will be part of a dynamic team responsible for providing exceptional technical support to our users.
Job Description
- Job Type: Work From Office
- Post Name: Graduate Engineer Trainee
- Qualification: Bachelor’s Degree
- Experience: Freshers Can Apply
- Salary: As per Company Standard
- Location: Pune, India
Job Responsibilities
- Document all support interactions and resolutions within the IT service management system.
- Collaborate with other IT team members to improve support processes and user satisfaction.
- Participate in onboarding new users by setting up and configuring workstations.
- Provide level 1 and 2 end-user support, managing ticket queues and escalating issues as needed.
- Assist in the maintenance and inventory of IT hardware and software.
- Assist users with hardware and software troubleshooting via phone, email, or remote access.
Job Requirements
- Basic understanding of Windows operating systems and common software applications.
- 0-1 year of experience in IT support or a related field.
- Ability to troubleshoot hardware and software issues effectively.
- Basic knowledge of networking concepts.
- Strong communication skills and a customer-oriented mindset.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
- Familiarity with IT service management tools.
Apply Link: Click Here
( Apply Before The Link Expires )