Tesla Is Hiring | Customer Support Specialist Job | Work From Office Job | Hiring Now
Job Summary
Tesla is hiring for the role of Customer Support Specialist. The Customer Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.
Job Description
- Company: Tesla
- Job Type: Work From Office
- Post Name: Customer Support Specialist
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Location: Across India
Job Responsibilities
- Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure.
- Educate our owners so they have optimal confidence in the operation of their vehicle.
- Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7/24/365 environment.
- Accurately record issues and data into CRM/ Vehicle Support Systems.
- Communicate or escalate owner’s concern to relevant parties for further follow up whenever necessary.
Job Requirements
- Flexible, proactive, attention to details, eager to contribute with strong common sense.
- Establish and maintain positive, respect, cooperative working relationships.
- Understanding of basic automotive techniques would be an added advantage.
- Organize, sense of priority, adapt to work in a high pressure and fast pacing environment.
- Willingness to learn new and innovative automotive technologies.
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