Tide Job | Payment Services Associate | Work From Home Job
Job Summary
As the role involves regular interaction with customers. You should be able to empathise with customers, actively listen to their concerns, and proactively resolve issues. You must be highly motivated, with a positive attitude and a willingness to go the extra mile to provide exceptional service.
Job Description
- Job Type: Work From Home
- Post Name: Payment Services Associate
- Qualification: 12th Pass/Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Job Responsibilities
- Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits
- Surfacing and articulating basic problems and exploring solutions within existing work processes
- Actively listening as team members present complex problems, goals, and ideas, and occasionally contribute in a way that is accessible
- Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved
- Enjoying helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
- Practising professional verbal and written communication skills, in both one-on-one and group settings
Job Requirements
- You are confident talking with customers to help them get the most from their current account
- You have strong organisational skills and take responsibility for your workload
- You are comfortable using tools like Kustomer, GSuite and Jira
- You are passionate for problem-solving and finding solutions to difficult situations
- You demonstrate desire to learn and you are curious towards unknown areas
- You have excellent spoken and written English skills
Apply Link: Click Here