Velocity Global Job | Work From Home | Client Support Specialist Job | Urgent Hiring
Job Summary
Company is looking to hire a Client Support Specialist to join our growing Global Delivery Center team. This position is well-suited for a particularly ambitious person who loves navigating client challenges and is attracted to making a positive impact at work.
Job Description
- Job Type: Work From Home
- Post Name: Client Support Specialist
- Qualification: Bachelor’s Degree
- Experience: 2 Years
- Salary: Rs.42000 Per Month
Job Responsibilities
- Provide high-quality service support to our global clients adhering to Service Level Agreements
- Research challenging questions and client scenarios and present solutions to clients and internal stakeholders
- Evaluate data from multiple sources, and present findings in clear and concise communication across teams and to end clients
- Responsible for the service satisfaction of our clients including reviewing past interactions, making recommendations, actioning solutions to resolve any service related concerns
- Develop and maintain competency in the area of international employment and payroll
- Ensure all client tickets are tracked within the case management platform, escalating as needed to the appropriate parties
Job Requirements
- Business proficiency in the English language is required
- Research-oriented, exceptional organizational skills, and attention to detail with the ability to quickly assimilate information
- Strong work ethic and a passion for creating unparalleled customer experiences
- Excellent presentation, verbal and written communication, and listening skills
- Interest in international business and employment
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