Velocity Global Job | Work From Home | Client Support Specialist Job | Urgent Hiring | Apply Now!

Velocity Global Job | Work From Home | Client Support Specialist Job | Urgent Hiring

Job Summary

Company is looking to hire a Client Support Specialist to join our growing Global Delivery Center team. This position is well-suited for a particularly ambitious person who loves navigating client challenges and is attracted to making a positive impact at work.

Job Description

  • Job Type: Work From Home
  • Post Name: Client Support Specialist
  • Qualification: Bachelor’s Degree
  • Experience: 2 Years
  • Salary: Rs.42000 Per Month

Job Responsibilities

  • Provide high-quality service support to our global clients adhering to Service Level Agreements
  • Research challenging questions and client scenarios and present solutions to clients and internal stakeholders
  • Evaluate data from multiple sources, and present findings in clear and concise communication across teams and to end clients
  • Responsible for the service satisfaction of our clients including reviewing past interactions, making recommendations, actioning solutions to resolve any service related concerns
  • Develop and maintain competency in the area of international employment and payroll
  • Ensure all client tickets are tracked within the case management platform, escalating as needed to the appropriate parties

Job Requirements

  • Business proficiency in the English language is required
  • Research-oriented, exceptional organizational skills, and attention to detail with the ability to quickly assimilate information
  • Strong work ethic and a passion for creating unparalleled customer experiences
  • Excellent presentation, verbal and written communication, and listening skills
  • Interest in international business and employment

Apply Link: Click Here

Leave a Comment