Webdew Job | Work From Home | Telecaller Job | Any Graduate Job
Job Summary
The ideal candidate will manage incoming and outgoing calls, handle customer inquiries, schedule appointments, and provide administrative support from the comfort of their home. This company seek a motivated and customer-oriented Remote Telecaller/Receptionist to join it’s team.
Job Description
- Job Type: Work From Home
- Post Name: Telecaller
- Qualification: Any Graduate
- Experience: 2-4 Years
- Salary: Rs.28000 Per Month
Job Responsibilities
- Schedule and confirm appointments, meetings, and interviews using online scheduling tools
- Assist with various administrative tasks, including digital filing, preparing documents, and handling email correspondence
- Conduct follow-up calls with customers to gather feedback or provide additional information
- Maintain digital records of customer interactions, transactions, comments, and complaints
- Answer incoming calls promptly and professionally from a remote location
- Make outbound calls to customers or clients as required
- Maintain and update customer databases, ensuring accuracy and confidentiality while working remotely
Job Requirements
- Excellent verbal and written communication skills
- Strong multitasking abilities, attention to detail, and time management skills
- Friendly, approachable, and committed to providing excellent customer service
- Proficient in using MS Office (Word, Excel, Outlook), CRM systems, and online communication tools like Zoom, Slack, etc
- A quiet workspace with reliable internet connectivity and a computer/laptop with necessary software installed
Additional Requirements
- Ability to handle difficult situations and find effective solutions
- Maintain a professional appearance and demeanor during video calls or virtual meetings
- Ability to work independently with minimal supervision
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