Amazon Job | 12th Pass Work From Home Job | Freshers Can Apply

Amazon Job | 12th Pass Work From Home Job | Freshers Can Apply
About Company

Amazon was founded in 5 July 1994, it was with the mission “to be Earth’s most customer-centric company”.

Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry.

Job Description

  • Job Type: Work From Home
  • Job Role: Virtual Customer Service
  • Qualification: 12th Pass
  • Experience: Freshers Can Apply
  • Salary: Rs.27000 Per Month

Job Responsibilities

  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
  • VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.
  • You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.

Job Requirements

  • Ability to communicate clearly with both internal and external customers
  • Good typing skills
  • Ability to determine customer needs and provide appropriate solutions
  • Action oriented, self-disciplined and organized
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses

Note: The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Apply Link: Click Here

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