Amazon Recruitment 2024 | Freshers Job | Cloud Support Associate | Work From Office
Job Summary
Developers can build any type of business on AWS Platform and scale their application with growing business needs. Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs. Interact with leading technologists around the world and resolve customer issues
Job Description
- Job Type: Work From Office
- Post Name: Cloud Support Associate
- Qualification: Bachelor’s/Master’s Degree
- Experience: 0-1 Year
- Salary: UpTo 14 LPA
- Location: Bangalore, India
Job Responsibilities
- Partner with Amazon teams in India to help reproduce and resolve customer issues
- Drive projects that improve support-related processes and our customers’ technical support experience
- Work on critical, highly complex customer problems that may span multiple AWS services
- Drive customer communication during critical events
- Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services
- Write tutorials, how-to videos, and other technical articles for the developer community
Job Requirements
- Excellent oral and written communication skills
- 0-1 year of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis
- Strong customer focus & multi-tasking skills
- Self-starter who is excited about technology
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Exposure to Cloud computing
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