Binance Job | Customer Service Specialist (Hindi/ English)

Binance Job | Customer Service Specialist (Hindi/ English)

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Binance is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Job Description:
  • Job Type: Work From Home
  • Experience: Freshers Can Apply
  • Qualification: Degree or Diploma
  • Salary: Rs.25000 Per Month (Approx)
    • Handle back office tickets, and provide 7*24h online enquiries, voice and email replies services to customers.
    • Handle customer enquiries, advices and suggestions via email, call or online tools.
    • Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
    • Handle customer complaints, any special cases or ad hoc tasks.
    • Degree or Diploma and above.
    • Proficient in English and Hindi. Other languages would be of a great advantage, for efficient collaboration with various stakeholders in the company
    • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding recent graduates are also welcome to apply.
    • High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
    • Ability to work under pressure, strong communication skills and exceed beyond expectation.
    • Passionate for customer service industry and can accept to work under different work shifts, including night shift.
    • Positive about the crypto industry.
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
Apply Link: Click Here

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