Citi Recruitment 2024 | Work From Office Job | Operations Support Analyst | Urgent Hiring
Job Summary
It serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. It is an intermediate level position responsible for providing operations support services, including but not limited to, record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations Core Team.
Job Description
- Job Type: Full Time
- Post Name: Operations Support Analyst
- Qualification: Any Graduate
- Experience: 0-2 Years
- Salary: Rs.34000 Per Month
Job Responsibilities
- Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
- Execute work assigned, including annual review certification and change requests
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
- Conduct needs assessment and update content or develop content related solutions according to business requirements
- Monitor work progression ensuring completion of assignments by requested due date
Job Requirements
- Proficient in Microsoft Office
- Demonstrated problem-solving and decision-making skills
- Self-motivated and detail oriented
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Consistently demonstrates clear and concise written and verbal communication skills
- Proven organization and time management skills
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