Flex Job | Work From Office | Associate Engineer Job | Latest Job Updates
Job Summary
Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Create/develop/utilize application monitoring solutions to enhance application availability and performance in production.
Job Description
- Job Type: Work From Office Job
- Job Role: Associate Engineer – IT
- Qualification: Bachelor’s/Master’s in Engineering
- Experience: 1-3 Years
- Salary: UpTo 4.5 LPA
- Location: Chennai, India
Job Responsibilities
- Identify and learn more about the software used/ supported by the organization
- Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc.
- Take ownership of user problems and be proactive when dealing with user issues
- Conduct root-cause analysis as and when needed and propose a corrective action plan
- Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed
- Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams
Job Requirements
- Strong Knowledge in SQL, SSAS product
- Aspire to learn new dynamics of technology
- Strong communication, presentation and writing skills
- Knowledge in Dot Net/Java/C# is desirable
- Exhibit a strong sense of urgency for high severity incidents
- Basic ability to edit dot net scripts a plus
- Highly motivated and eager to be part of the Systems team
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