HP Is Hiring | Work From Office | Technical Support Associate Job
About Company
It is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Job Summary
This company is seeking a qualified candidate who can work as a 1st Level Technical Support Representative. Candidates with basic computing knowledge will be preferred for initial troubleshooting with customers and partners.
Job Description
- Job Type: Full Time
- Post Name: Technical Support Associate
- Qualification: Bachelor’s Degree
- Experience: Freshers Can Apply
- Salary: Rs.43000 Per Month
- Location: Bangalore, India
Job Responsibilities
- Manages and updates customer issues and requirements and responds in a timely manner
- Ready to learn and upskill to advance technical role
- Creates Cases within supplied Customer Relationship Management (CRM) system
- Work with customers in a phone based remote role, e- support, e-chat, or similar environment
- Adaptive to night shift without any persistent ailment or hindrance to work-life balance
- Proactively assists customers and takes ownership of issues assigned and handled
Job Requirements
- Basic knowledge of Computers and modern day accessories
- Self-driven and independent and able to manage own time, goals & objective
- Strong communication skills, ability to build and maintain internal and external relationships
- Problem solving and troubleshooting skilled
- Ability to work and perform under pressure
Apply Link: Click Here