HP Is Hiring | Work From Office | Technical Support Associate Job | Apply Now!

HP Is Hiring | Work From Office | Technical Support Associate Job
About Company

It is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Job Summary

This company is seeking a qualified candidate who can work as a 1st Level Technical Support Representative. Candidates with basic computing knowledge will be preferred for initial troubleshooting with customers and partners.

Job Description

  • Job Type: Full Time
  • Post Name: Technical Support Associate
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Can Apply
  • Salary: Rs.43000 Per Month
  • Location: Bangalore, India

Job Responsibilities

  • Manages and updates customer issues and requirements and responds in a timely manner
  • Ready to learn and upskill to advance technical role
  • Creates Cases within supplied Customer Relationship Management (CRM) system
  • Work with customers in a phone based remote role, e- support, e-chat, or similar environment
  • Adaptive to night shift without any persistent ailment or hindrance to work-life balance
  • Proactively assists customers and takes ownership of issues assigned and handled

Job Requirements

  • Basic knowledge of Computers and modern day accessories
  • Self-driven and independent and able to manage own time, goals & objective
  • Strong communication skills, ability to build and maintain internal and external relationships
  • Problem solving and troubleshooting skilled
  • Ability to work and perform under pressure

Apply Link: Click Here

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