Insidea Is Hiring For Customer Support Executive | Work From Home Job
Job Summary
Your primary objective is to enhance the overall customer experience and contribute to the company’s success. This position involves addressing customer inquiries and having 1 years of relevant experience, resolving issues, and maintaining a positive and professional relationship with clients.
Job Description
- Job Type: Work From Home
- Post Name: Customer Support Executive
- Qualification: Any Graduate
- Experience: 1 Year
- Salary: Rs.26000 Per Month
Job Responsibilities
- Maintain detailed records of customer interactions, including their inquiries, feedback, and resolutions, for documentation and analysis
- Engage in live chat support to address customer inquiries and concerns
- Respond to customer inquiries through various channels, such as phone, email, chat, or in person
- Investigate and resolve customer complaints, concerns, or problems effectively and efficiently
- Ensure that customer service interactions meet the company’s quality standards and policies
- Communicate with customers in a professional and empathetic manner, actively listening to their needs and concerns
Job Requirements
- Problem-solving abilities and a proactive attitude
- Familiarity with customer support software and systems
- Strong communication skills, both verbal and written
- Basic computer skills and the ability to work with customer service software and databases Adaptability to handle various customer situations and inquiries
- Patience, empathy, and a customer-centric approach
- Manage incoming customer calls in a professional and efficient manner
Apply Link: Click Here