MyOperator Job | Customer Support Executive

MyOperator Job | Customer Support Executive | Remote Job

About us

MyOperator was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues.

We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience.

Job Description:

At MyOperator, we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer support representative to join our team, managing inbound and outbound phone calls, email & chat requests, with a friendly, helpful approach.
  • Job Type: Remote
  • Salary: 4 LPA
  • Qualification: Graduates
  • Experience: 0-2 Years

Key responsibility area:

  • Build expert and dynamic knowledge of company products and services
  • Research information using available resources to satisfy customer inquiries
  • Ensure high FCR% for Chat & Calls
  • Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships
  • Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
  • Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible
  • Maintain daily recordings, and log and document issues and resolutions in an electronic database for Account Managers to review & action


  • Graduate in any discipline
  • Proven experience in a call centre customer support/service environment (Tech Support Environment Preferred)
  • Successful experience in a corporate environment
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems and alleviate conflicts or escalate tactfully
  • Ability to multitask, manage time, and prioritise
  • Able to work individually and as a team
  • 6 Day Working with 1 Rotational Week off, also, may need to work during holidays.


  • 100% Remote working
  • Attractive incentives
  • Paid time off

Apply Link:Click Here

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