Nokia Is Hiring | Work From Home Job | Technical Support Engineer | Urgent Hiring
Job Summary
Handling support requests assigned via Salesforce tool. Supporting customer projects and troubleshooting activities which require remote or in some cases on-site support. Looking for a Technical Support Engineer with excellent knowledge of the Telecom domain and experience on next generation packet core networks.
Job Description
- Job Type: Work From Home
- Post Name: Technical Support Engineer
- Qualification: Bachelor’s/Master’s Degree
- Experience: 0-3 Years
- Salary: Rs.46000 Per Month
Job Responsibilities
- Works independently with the responsibility for solving customer request cases and reporting according to processes
- Technical Support engineer plans and executes technical tasks requiring specialist skills in own professional area
- Identifies and solves technical problems. Shares knowledge in own professional area
Job Requirements
- Experience in CMM, CMG products is a plus
- Willingness to travel and experience about customer projects is a plus
- Experience in cloud virtualization
- Excellent troubleshooting skills
Additional Requirements
- Ability to effectively communicate with various interfaces
- Team working skills
- Ability to work in situations with high pressure customer escalations successfully is a plus
- Open communication
- Analytical and pro-active mindset and way of working
- Fast learning and thinking
Apply Link: Click Here
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