TTEC Job | Chat Customer Service Representative | Work From Home Job | Freshers Can Apply
About Company
TTEC Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The company’s nearly 69,400 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
On behalf of many of the world’s leading iconic and hypergrowth brands, It talk, message, text, and video chat with millions of customers every day.
Job Description
- Job Type: Work From Home
- Post Name: Chat Customer Service Representative
- Qualification: 12th Pass/College Diploma
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
Job Responsibilities
- You’ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms
- Answer incoming communications from customers
- Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one
- During a Typical Day, You’ll Connect and resolve issues with customers using written communication only
- You’ll contribute to the success of the customer experience as well as the overall success of the team
Job Requirements
- Great written English communication skills including grammar and spelling
- Residence in or near Mumbai for occasionally onsite trainings or meetings
- Computer savvy
- High speed internet connect (>15 mbps)
What You Can Expect
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- Supportive of your career and professional development
- A global team of curious lifelong learners guided by our company values
Apply Link: Click Here
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