Amazon Is Hiring For Virtual Games Specialist | Any Graduate Job | Work From Home Job
Job Summary
Games Specialists will obsess over solving a customer’s issue through any channel and feel comfortable dealing with undocumented and technically-detailed customer problems. Games Specialists must be passionate about gaming culture and have extensive experience playing games.
Job Description
- Job Type: Work From Home
- Post Name: Virtual Games Specialist
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.33000 Per Month
Job Responsibilities
- Moderation of game forums on both first- and third-party platforms
- Escalation of critical on-going issues and player trust and safety concerns
- Contact support for a wide range of gaming use cases through phone, chat, email and other channels (general information, account troubleshooting, in-game support, game trust and safety issues)
- Identification of recurring issues and contact drivers during alpha, beta and GA phases
Job Requirements
- Proven knowledge of the gaming culture (you should know what GGWP means and know what is considered appropriate behavior when engaging with the online gaming community)
- An ability to understand complex technical information in order to properly troubleshoot customer issues is critical
- Proven gaming experience, with an extensive background in MMORPGs and other online gaming genres across multiple gaming platforms
- An in-depth knowledge of gaming hardware, platforms, and networking technologies is required.
- Multi-platform gaming experience
Apply Link: Click Here