Amazon Job | Any Graduate Job | Transportation Representative Job | Work From Home
Job Summary
Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. A transportation representative acts as the primary interface between Amazon, seller and our delivery partners.
Job Description
- Job Type: Work From Home
- Post Name: Transportation Representative
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.26000 Per Month
Job Responsibilities
- Provides/expedites prompt and efficient service to Amazon sellers/delivery partners
- Demonstrate excellent time-management skills
- Effectively communicate in a clear and professional manner at all times
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
- Effectively manage sensitive cases by reporting up the escalation matrix
- Maintains or exceeds targeted performance metrics
Job Requirements
- Excellent communication skills (written and verbal) in language
- Ability to clearly understand and state the issues customers present
- Work successfully in a team environment as well as independently
- Demonstrates an ability to successfully navigate websites
- Ability to communicate correctly and clearly with all customers
- Demonstrates a proficient knowledge of email applications
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Additional Requirements
- Proficiency in Advanced Excel (pivot tables, vlookups)
- Proficient in Excel
- Good comprehension skills and Excellent typing skills
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