Amazon Recruitment 2025 | Investigation Associate | Work From Home | New Job Updates
Job Summary
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. The investigators will be required to engage in frequent written and verbal communication with department management, other company associates and third-parties to accomplish goals.
Job Description
- Job Type: Work From Home
- Post Name: Investigate Associate
- Qualification: Any Graduate
- Experience: 0-1 Year
- Salary: UpTo 4.5 LPA
Job Responsibilities
- Communicates with external customers via phone or email during the investigation process
- Understand the issue and make best use of the available resources to resolve it
- Takes appropriate action on investigated transactions based on established standard operation procedure and tools
- Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
- Understand performance metrics to create analysis for driving business goals
- Documents their actions by providing detailed annotations
Job Requirements
- Excellent communication skills (written and spoken) in English language
- Demonstrated ability to work in a team in a very dynamic environment
- Proven ability to clearly communicate with managers and associates at all levels
- Demonstrated problem solving and analytical skills
- Excellent attention to detail and work with the highest level of accuracy
- Ability to handle and interpret large sets of data
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