Cognizant Job – Team Lead – Trainer (Non Voice)

Cognizant Job – Team Lead – Trainer (Non Voice)

Job description

  • Experience: 0-4 years
  • Job Types: Work From Home
  • Salary : 25000 Per Month

Effective Knowledge transfer and training delivery:

  • Attend relevant Train the Trainer Programs to acquire required knowledge.
  • Conduct effective training delivery and knowledge transfer to trainees as per requirements of the Organization/Customer and in compliance with Departmental and Organizational policies and procedures.
  • Communicate independently with Customers/Stakeholders for knowledge transfer activities.
  • As per business requirements, participate in Conference calls/Meetings related to knowledge transfer with Customers/Onshore counterparts
  • Actively participate and contribute towards training & documentation activities related to New Client Implementation Projects

Development of Training Modules and Content:

  • Develop training modules and content as per requirements of the organization
  • Ensure that training material is regularly updated as per business requirements.

Co-ordination activities:

  • As per requirements of the Department, co-ordinate independently with stakeholders for various training activities and arrangement of training logistics.

Training Records, Reports & MIS

  • Maintain and publish accurate training records
  • Maintain and publish various Reports & MIS as per requirements of the Department
  • Prepare/Update PowerPoint presentations/Dashboards as per requirements of the Department

Implementation of Improvement Initiatives:

  • Work on the various improvement initiatives within the department.

Team Management

  • Assist Reporting Manager in Team Management
  • Mentor and groom team members as required
  • Conduct Train The Trainer Programs for team members as per requirements


  • Knowledge of U.S. Healthcare Insurance and prior experience in processing healthcare transactions (Enrollment/Billing/Claims/BRC).
  • Training experience
  • Good communication skills.
  • Good presentation Skills
  • Good knowledge of MS Office tools
  • Good interpersonal and people management skills.
  • Good Time Management skills.
  • Analytical skills.

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