Cognizant Job – Team Lead – Trainer (Non Voice)

• Experience: 0-4 years
• Job Types: Work From Home
• Salary : 25000 Per Month

Effective Knowledge transfer and training delivery:

• Attend relevant Train the Trainer Programs to acquire required knowledge.
• Conduct effective training delivery and knowledge transfer to trainees as per requirements of the Organization/Customer and in compliance with Departmental and Organizational policies and procedures.
• Communicate independently with Customers/Stakeholders for knowledge transfer activities.
• As per business requirements, participate in Conference calls/Meetings related to knowledge transfer with Customers/Onshore counterparts
• Actively participate and contribute towards training & documentation activities related to New Client Implementation Projects

Development of Training Modules and Content:

• Develop training modules and content as per requirements of the organization
• Ensure that training material is regularly updated as per business requirements.

Co-ordination activities:

• As per requirements of the Department, co-ordinate independently with stakeholders for various training activities and arrangement of training logistics.

Training Records, Reports & MIS

• Maintain and publish accurate training records
• Maintain and publish various Reports & MIS as per requirements of the Department
• Prepare/Update PowerPoint presentations/Dashboards as per requirements of the Department

Implementation of Improvement Initiatives:

• Work on the various improvement initiatives within the department.

Team Management

• Assist Reporting Manager in Team Management
• Mentor and groom team members as required
• Conduct Train The Trainer Programs for team members as per requirements

Skills

• Knowledge of U.S. Healthcare Insurance and prior experience in processing healthcare transactions (Enrollment/Billing/Claims/BRC).
• Training experience
• Good communication skills.
• Good presentation Skills
• Good knowledge of MS Office tools
• Good interpersonal and people management skills.
• Good Time Management skills.
• Analytical skills.

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