Labelbox Is Hiring For Support Specialist Job | Graduate Job | Work From Home
Job Summary
You will handle inquiries through Intercom, escalate complex issues to the appropriate teams, and provide essential support to facilitate onboarding and daily operations. As an Alignerr Support Specialist, you will be the frontline of communication for our Alignerrs, ensuring their experience is optimal.
Job Description
- Job Type: Work From Home
- Post Name: Alignerr Support Specialist
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.32000 Per Month
Job Responsibilities
- Escalate complex problems to the relevant teams, ensuring detailed documentation of issues and steps taken
- Monitor and manage inbound support queries through the Intercom platform
- Continuously update and utilize knowledge base and support documentation
- Assist in the onboarding process of new Alignerrs by providing necessary information and support
- Collaborate with cross-functional teams to enhance the support workflow and Alignerr satisfaction
Job Requirements
- Strong problem-solving skills and attention to detail
- Passion for delivering outstanding customer service
- Experience in customer support or a similar role, preferably in a tech or service environment
- Familiarity with Intercom or similar customer support software is highly preferred
- Excellent communication skills, both written and verbal
- Ability to handle multiple tasks simultaneously in a fast-paced environment
Apply Link: Click Here
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