Springworks Recruitment 2024 | Work From Home | Customer Support Intern | Apply Now!

Springworks Recruitment 2024 | Work From Home | Customer Support Intern

Job Summary

The objective for a Customer Support Intern is to be able to provide excellent customer service while gaining a deep understanding of our products.

Job Description

  • Job Type: Work From Home
  • Post Name: Customer Support Intern
  • Qualification: Any Graduate
  • Experience: Freshers Can Apply
  • Salary: Rs.21000 Per Month

Job Responsibilities

  • Problem-solving skills to effectively address and resolve customer issues
  • Continuous improvement of the support process by providing feedback and suggestions based on customer interactions
  • Handling customer queries and resolving issues related to products of Springworks
  • Hands-on experience with customer relationship management (CRM) systems and other relevant applications like Trello, Zoho Desk, SalesIQ, YAMM, Google Sheets etc
  • Being educated about product features, operations process, keep the relevant stakeholders updated on the feedback
  • Exceptional communication skills to interact professionally with customers and team members

Job Requirements

  • Ability to handle customer enquiries with empathy and professionalism
  • Enthusiastic team player with a willingness to learn and adapt
  • Ability to take initiative, make decisions, and proactively address challenges
  • Detail-oriented with excellent problem-solving abilities
  • Strong verbal and written communication skills
  • Proficient in using Microsoft Office Suite and comfortable with various software applications

Note: This is a full time internship opportunity and you should be available for a minimum duration of 9 months.

Apply Link: Click Here

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