Truelancer Is Hiring For Chat Support Specialist | Work From Home Job | Urgent Hiring
Job Summary
It’s unwavering dedication to providing exceptional customer support requires individuals who are passionate about assisting customers through live chat. This company is looking for a talented Chat Support Specialist to join it’s dynamic team.
Job Description
- Job Type: Work From Home
- Post Name: Chat Support Specialist
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Job Responsibilities
- Maintain a strong understanding of our products and services to assist customers effectively
- Assist with customer onboarding and product training as needed
- Provide real-time support to customers through live chat, answering inquiries, resolving issues, and offering product information
- Gather customer feedback and share insights with the team for ongoing service improvement
- Keep accurate records of customer interactions and transactions
- Guide customers through various processes and transactions
- Troubleshoot technical problems, providing clear and concise solutions
Job Requirements
- Excellent written and verbal communication skills in English
- Ability to adapt to varying schedules, including weekends and evenings
- Basic technical knowledge and the ability to explain complex technical concepts to customers
- Proficient in using live chat software and support tools
- Ability to work independently and collaboratively in a remote team environment
- Knowledge of CRM software and ticketing systems
- Strong typing skills and the ability to multitask effectively
Apply Link: Click Here